FAQs

WHAT IS IPERVOX?

IPERVOX is an online platform that helps anyone to realize their voice applications in a short time. Ipervox is the easiest tool for the creation of voice apps. It allows you to connect with your customers using voice technologies like Alexa in just a few simple steps.

✔ Winner of the Amazon Alexa Cup 2019 in Italy

✔ Official Amazon Partner

✔ Amazon AWS Certified Alexa Skill Builder – Specialty

✔ Nominated Alexa Champion from Amazon USA

WHY USE IPERVOX?

Ipervox is the easiest tool in the world for the creation of voice apps. It allows you to connect with your customers using voice technologies like Alexa, in just a few simple steps.

IPERVOX, a SaaS platform that breaks down entry barriers for entrepreneurs and content creators on voice platforms, bringing realization times and costs to almost zero.

The true innovation of IPERVOX lies in the extreme ease of use, not requiring any kind of technical knowledge.

HOW IPERVOX WORKS?

Ipervox does not require any technical knowledge, it is extremely easy to use so you can use it by yourself. You can create your own voice application with just a few steps and publish your content in Alexa.

Step 1

Upload your content

It can be an audio MP3 file or a text message that Alexa will play.

Step 2

Chooce the "voice activation command"

The voice command that will launch your content.

Ex: “Alexa, open hello world“

Step 3

Share with your audience

IPERVOX will review your custom skill and publish it on Alexa,

which will be immediately available for your users.

WHAT PROBLEMS IPERVOX SOLVES?

To create a custom voice app need to find a skilled developer and to hire him, this creates two problems: high cost and delivery time. Voice platforms have huge barriers to entry: over 20,000 euros and 3 months for the realization of a custom Alexa Skill.

The solution is IPERVOX, a SaaS platform that breaks down entry barriers for entrepreneurs and content creators on voice platforms, bringing realization times and costs to almost zero.

WHAT IS ALEXA?

Amazon Alexa, known simply as Alexa, is a virtual assistant AI technology developed by Amazon, first used in the Amazon Echo smart speakers developed by Amazon. It is capable of voice interaction, music playback, making to-do lists, setting alarms, streaming podcasts, playing audiobooks, and providing weather, traffic, sports, and other real-time information, such as news. Alexa can also control several smart devices using itself as a home automation system. Users are able to extend the Alexa capabilities by installing "skills" (additional functionality developed by third-party vendors, in other settings more commonly called apps such as weather programs and audio features).

WHAT IS ALEXA SKILL?

Alexa skills are like apps. You can enable and disable skills, using the Alexa app or a web browser, in the same way that you install and uninstall apps on your smartphone or tablet. Skills are voice-driven Alexa capabilities. You can add Alexa skills to your Echo to bring products and services to life. You can view available skills and enable or disable them using your Alexa app.

WHAT DOES CONTENT MEAN FOR ALEXA?

Running Alexa Skills on Amazon promotions can be anything, from sending your network a voice memo, to offering discounts for all products bought through voice. How you want to integrate your content marketing into voice technology through Amazon Alexa is entirely up to you and can be determined based on what skills you develop for your brand. Promoting content on voice-enabled devices is a new phenomenon that marketers need to master because voice technology is the future of digital connectivity. While it may seem starkly different from written content, you’ll find that there are many similarities between your original content marketing and your Amazon Alexa content marketing. The basics require the same thing, quality written content.

WHAT IS A COMMAND NAME/ SKILL NAME?

Choose the voice command that people will say to launch your voice app in order to listen your content. Users say a skill's invocation name to begin an interaction with a particular custom skill. For example, if the invocation name is "Daily Horoscopes", users can say: ”User: Alexa, open Daily Horoscopes”. You can change your invocation name at any time while developing a skill. You cannot change the invocation name after a skill is certified and published.

CAN I CHANGE A COMMAND NAME/ SKILL NAME?

You can change your invocation name at any time while developing a skill. You cannot change the invocation name after a skill is certified and published.

RULES OF COMMAND NAME/ SKILL NAME?

1. The skill invocation name must not infringe upon the intellectual property rights of an entity or a person.

2. One-word invocation names are not allowed,

3. Invocation names that include names of people or places (for example, "Molly", "Seattle") are not allowed, unless they contain other words (for example, "Molly's horoscope" "Seattle spotlight", "Sam's market").

4. Two-word invocation names are not allowed if one of the words is a definite article ("the"), indefinite article ("a", "an") or preposition ("for", "to", "of," "about," "up," "by," "at," "off," "with"). For example, "a bicycle", "an espresso", "to amuse", "for fun".

5. The invocation name must not contain any of the Alexa skill launch phrases and connecting words.

6. Launch phrases include "run", "start", "play", "resume", "use", "launch", "ask", "open", "tell", "load", "begin" and "enable".

7. Connecting words include "to," "from," "in," "using," "with," "about," "for," "that," "by," "if," "and," "whether." See Understanding How Users Invoke Custom Skills to learn more about launch phrases and connecting words.

8. The invocation name must not contain the wake words "Alexa", "Amazon", "Echo" or the words "skill" or "app".

9. The invocation name must contain only lower-case alphabetic characters, spaces between words, and possessive apostrophes (for example "Sam's science trivia"). Other characters like numbers must be spelled out (for example "twenty one"). The name must be easy to pronounce correctly and be phonetically distinct to avoid being misinterpreted as other similar sounding words.

10. Periods are also permissible in invocation names containing acronyms or abbreviations that are pronounced as a series of individual letters, as in “NPR”, where the letters should be all lowercase and separated by periods and spaces (for example “n. p. r.”). However, if the abbreviation is pronounced as a word, as in “NASA”, then it should be all lowercase but not contain periods or spaces (for example “Nasa”).

11. The invocation name cannot spell out phonemes. For example, a skill titled "AWS Facts" would need "AWS" represented as "a. w. s. " and NOT "ay double u ess."

12. The invocation name must not create confusion with existing Alexa features. If your skill invocations overlap with common Alexa commands, users may get confused by Alexa's response and not enable your skill. For example, if your invocation name is too similar to the built-in "weather" command, Alexa may sometimes respond with your skill and sometimes respond with the built-in weather feature, providing an inconsistent user experience.

13. The invocation name must be written in each language you choose to support. For example, the German version of your skill must have an invocation name written in German. If your skill is published in a non-English marketplace, the invocation name may contain English words if these words are commonly used (for example, if proper nouns, like names and places, are used). In those cases, use the English spelling of those words. In cases where spelling differs between the local language and English, use the spelling of the local language (example: use "radioplayer" in a German skill–not "radio player").

14. The invocation name should be distinctive to ensure users can enable your skill. Invocation names that are too generic may be rejected during the skill certification process, or result in lower discoverability.

WHAT IS AMAZON ACCOUNT DEVELOPER?

Amazon Developer Services is a suite of tools and services that enable a developer to build, test and sell applications and games in the Amazon Appstore. To access to the suite, a user registers for an Amazon developer account and access Amazon Developer Services via a web-based portal at developer.amazon.com. A developer submits apps to the Appstore, where Amazon assesses them for quality standards before publishing.

HOW CAN I TEST THE SKILL WITH IPERVOX?

You have 2 ways to test the skill

1. With Alexa device

2. If you don't have Alexa device, you can test it with the Alexa app on your smartphone.

WHAT'S THE DIFFERENCE BETWEEN VOICE APP AND ALEXA SKILL?

No difference. Voice app is the generic term for describing an application that responds to voice commands. An Alexa Skill is the term to identify the Amazon Alexa Voice App. Soon you will also be able to create voice apps for Google Assistant, called Actions.

WHAT KIND OF ALEXA SKILL CAN I PUBLISH FOR FREE?

With the FREE version of IPERVOX you can create a custom Alexa skill that plays a text read by Alexa or an mp3 audio file of up to 2 minutes. When you create your Alexa Skill with the IPERVOX wizard, you will be asked to choose the activation voice command that will play the content you choose.

CAN I PUBLISH AN ALEXA SKILL IN MY LANGUAGE?

Today with IPERVOX you can create and publish an Alexa Skill in the following languages: English, Spanish, German, Italian, French and Portuguese.

Very important: The language must be the same as the status of your Amazon account. If you have amazon.com or .uk then the language must be English. If you have an Amazon.es account then the language must be Spanish. You don't have to choose Italian if your Amazon account is .com or .uk or .es because it won't work.

DO I NEED A SMART SPEAKER TO USE IPERVOX?

No. You can use IPERVOX even if you don’t have an Amazon Echo smart speaker. To test your Alexa Skill, simply install the Amazon Alexa app on your smartphone. The Amazon Alexa app is available for both Android and iOS. For a better experience, however, we recommend that you have an Amazon Echo smart speaker.

How can I contact you?

You can contact us by writing an email to [e-mail]

HOW TO CHANGE ALEXA'S LANGUAGE?

1. Open the Alexa app.

2. Tap the gear icon. It's in the lower right corner. This is the settings menu.

3. Tap on the device you want to change. If you haven't given it a custom name, the name will be something like Echo or Echo Dot.

4. Scroll down and tap Language. Your current language will be displayed.

5. Tap the drop-down menu to select a different language. Selecting a different English region will actually cause Alexa to start speaking with that regional accent.

6. Tap Save Changes. There will be a warning that describes how Alexa might function differently if you choose a different language.

7. Tap Yes, Change to confirm. You have now changed Alexa's language.

• You can always change Alexa's language back by following these steps.

HOW TO ADD A SKILL TO ALEXA?

• Using Voice Commands

1. Say "Alexa". Say the wake command to wake Alexa and she will begin listening for your next command.

• The default wake command is "Alexa," but if you've changed it to "Echo," "Amazon," or some other command, then use the wake command you previously set.

1. Say "Enable" and the name of the skill you want to add. For example, if you wanted to add the Himalaya Sounds skill, you would say "Alexa, enable Himalaya Sounds skill."

• You can also say "disable" instead of "enable" to disable any currently installed skill.

1. Ask Alexa to recommend skills. You can say, "Alexa, recommend me some skills," to get some ideas of popular skills. You can even ask Alexa for recommendations on skills from a specific category in the skill store, like games, news, smart home, etc.

• For example, if you wanted Alexa to recommend some popular game skills, you would say "Alexa, recommend me some game skills."

• Using the Alexa App

1. Open the Alexa App. It's the light-blue app with the white outline of a speech bubble.

2. Tap ☰.It's in the top-left corner. This opens a pop-out menu on the left side of the screen.

3. Tap Skills. It's near the bottom of the menu in the third section of options.

4. Find a skill in the store. Look through different categories of skills by tapping "Categories" near the top of the screen or search for a particular skill by using the search bar, also near the top.

5. Tap on the skill you want to add. Tap on the skill you want to add to see more information about the skill.

6. Tap ENABLE. It's the large blue button at the top of the page, just under the skill's rating. This enables the skill on all of your Alexa devices.

7. Manage your Alexa skills. You can disable or alter the settings of all the currently installed Alexa skills. To manage your Alexa skills: Tap ☰. Tap Skills. Tap Your Skills.

• Using the Amazon Website

1. Go to https://www.amazon.com in a web browser. In your preferred web browser, go to amazon's full desktop website where you can manage your Alexa's skills.

• Log in with the email and password associated with the same Amazon account you used to set up your Alexa device.

1. Hover the mouse over Departments ⏷. It's near the top-left corner of the page just under the Amazon logo. This will open a drop-down menu with additional options.

2. Scroll down and click Echo & Alexa. It's the fourth option from the top of the drop-down menu. This will expand the drop-down menu on the right.

3. Click Alexa Skills. It's in the far-right column of the drop-down menu under the "Content & Resources" heading.

4. Find a skill you want to add. You can search for a particular skill in the search bar or click one of the categories on the left-hand side of the page.

5. Click on the skill you want to add. Click on the icon or title of the skill you want to add to see more information about the skill.

6. Click Enable. It's the yellow button on the right side of the page.This enables the skill on all of your Alexa devices.

7. Manage your Alexa skills. Click Your Skills to manage all of the skills that are currently installed. It's near the middle of the page underneath the blue banner. You can disable skills or alter any available settings.